Privacy Policy

Feller School for Dyslexia ("Feller School," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website at fellerschool.org or interact with us through our online forms, screeners, and enrollment tools.

By using our website, you agree to the practices described in this policy. If you have any questions, please contact us at the information listed at the bottom of this page.

What Information We Collect

Information you provide directly: When you fill out a form on our website — such as the dyslexia screener, inquiry form, enrollment application, or summer camp registration — we may collect personal information including your name, your child's name, email address, phone number, and other details relevant to the purpose of the form.

Information collected automatically: When you visit our website, we automatically collect certain technical information, including your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

Payment information: Tuition payments and related billing are processed through FACTS Tuition Management and third-party form providers such as JotForm. Feller School does not store credit card or banking information directly on our servers.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate with prospective and current families
• Process enrollment applications, summer camp registrations, and tuition payments
• Administer dyslexia screeners and follow up with families about results
• Send school-related updates, newsletters, and event information
• Improve our website content and user experience
• Comply with applicable laws and regulations

We will never use your personal information to send unsolicited commercial messages unrelated to Feller School.

Cookies and Tracking

Our website uses cookies — small data files stored on your browser — to remember your preferences and understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

We may use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our website. These tools collect anonymous, aggregated data and do not identify you personally.

How We Share Your Information

Feller School does not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: We work with trusted third-party vendors (such as FACTS, JotForm, and Typeform) who help us operate our school and website. These vendors are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal compliance: We may disclose information when required by law, court order, or to protect the rights, safety, or property of Feller School, our staff, students, or others.
• Aggregate data: We may share anonymized, non-identifiable information with partners for research or reporting purposes. This data cannot be used to identify you personally.

Children's Privacy

Feller School is committed to protecting the privacy of children. We comply with the Children's Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA).

We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. All information submitted about students is provided by parents or guardians. If you believe we have inadvertently collected information about a child without appropriate consent, please contact us immediately and we will take steps to delete it.

Student records maintained by Feller School are protected under FERPA, which gives parents the right to access and request corrections to their child's educational records.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL encryption for data transmission, and we work only with reputable third-party service providers who maintain strong security practices.

While we do our best to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to take steps to protect your own information online.

Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and operational requirements
• Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly
• Request that we restrict how we process your information in certain circumstances

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites, such as Calendly, JotForm, and Typeform. This Privacy Policy applies only to fellerschool.org. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content or practices.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website.

Your continued use of our website after any changes are posted constitutes your acceptance of the updated policy.